Am I a dispensing or non-dispensing patient?

Current national legislation allows us to dispense medication, through Broadshires Pharmacy, only to patients who live more than one mile, as the crow flies, from their nearest pharmacy.

Eligible patients will be registered as a 'dispensing patient' and medication will always be ready to collect from Broadshires Pharmacy.  You will not need to first collect your prescription from the Health Centre and take it across to Broadshires Pharmacy.

Patients who are not eligible for the dispensing service can choose from one of the following options:

1. Collect your paper prescription from the Health Centre, during opening times, and take it to any Pharmacy in the area, including Broadshires Pharmacy.
2. Arrange for a pharmacy to collect your paper prescription from the Health Centre or for your prescription to be sent electronically to your nominated pharmacy.
3. Arrange for your paper prescription to be posted to a place of your choice eg home or another pharmacy, you will need to provide stamped addressed envelopes for this purpose.

We will do our best to accommodate patients reasonable requests outside of any automatic entitlement, please accept that this might not always be possible.

Prescriptions

(Please allow 5 working days for us and Pharmacy to process your prescription.  If you have regular medications, please make yourself a note to request a repeat in plenty of time).

https://www.mysurgerywebsite.co.uk/secure/services.aspx?p=K84075&k=p&w=0

We have a repeat prescription service for patients on regular medication. You may request a repeat prescription through the link above, by submitting an eConsult or by calling us.

Please DO NOT ask Reception or email requests for repeat prescriptions.

Telephone requests for repeat prescriptions may be made via the general telephone number during surgery opening times (01993) 845600, Option 3.

Prescriptions can be taken to any chemist, including Broadshires Pharmacy which is located opposite the practice.

In the event that you have run out of medication prior to a weekend or bank holiday, please be aware that our patient coordinators follow clinician guidance on what medications are urgent, and those which can be omitted for a few days. Whilst we appreciate it is not ideal for anybody to be without their medication, Friday afternoon is often our busiest time for unwell patients, and we have to prioritise our GP's time.