Practice Management

Mrs Katie Nickless (f)

Our Manager is Mrs Katie Nickless. She is responsible for the day-to-day running of the health centre and oversees all aspects of the service we provide to you.   If you have a complaint, criticism, suggestion (or even praise or thanks!), please ask at reception to speak to her. Your views are always welcome and help us to provide the best possible service to all our patients.


Mrs Sue Lawry is our Medical secretary and provides the written link between the doctors and the rest of the NHS.

Miss Fay Crundwell is our new Practice PA, she covers some medical secretary work as well as practice policies, invoices and other administration work.


Mrs Sarah Filer and Mrs Kate Clarke operate our repeat prescription system for patients on regular medication. E-mail requests for repeat prescriptions may be submitted by clicking on the "Repeat Prescriptions" icon on the Home page.


In addition to booking appointments with the doctors and practice nurses, our receptionists will do their best to answer any queries you may have. Please treat them as courteously as you would expect them to treat you. Sometimes they may have to ask you for further details in order to assess how best to help you. Please help them by being as concise as possible about your requirements. All our staff will respect your privacy and are bound by the same rules of confidentiality as the doctors and nurses. If you wish to discuss your needs in private, we have an interview room available for this purpose.

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