Prescriptions

Configure Prescription Details

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Dispensing

Am I a dispensing or non-dispensing patient?

Current national legislation allows us to dispense medication, through Broadshires Pharmacy, only to patients who live more than one mile, as the crow flies, from their nearest pharmacy.

Eligible patients will be registered as a 'dispensing patient' and medication will always be ready to collect from Broadshires Pharmacy.  You will not need to first collect your prescription from the Health Centre and take it across to Broadshires Pharmacy.

Patients who are not eligible for the dispensing service can choose from one of the following options:

  1. Collect your paper prescription from the Health Centre, during opening times, and take it to any Pharmacy in the area, including Broadshires Pharmacy.
  2. Arrange for a pharmacy to collect your paper prescription from the Health Centre or for your prescription to be sent electronically to your nominated pharmacy.
  3. Arrange for your paper prescription to be posted to a place of your choice eg home or another pharmacy, you will need to provide stamped addressed envelopes for this purpose.

We will do our best to accommodate patients reasonable requests outside of any automatic entitlement, please accept that this might not always be possible.

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

  • phone our reception to book an appointment with our pharmacist after 10am

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Please take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.